Terms & Conditions

Fallow Group Ltd Company Number: 16170514 | VAT Number: 493441707 0 Unit 1, St Stephens Court, 15-17 St Stephens Road, Bournemouth, Dorset, BH2 6LA

1. Introduction

These Terms and Conditions govern all work carried out by Fallow Group Ltd ("the Company") for its clients ("the Client"). By accepting a quote or instructing us to proceed with any work, the Client agrees to these terms.

2. Quotations

All quotations are valid for 30 days from the date of issue unless otherwise stated. Quotations are based on information provided at the time and may be subject to change if the scope of work alters. Any variations to agreed works will be confirmed in writing before proceeding.

3. Payment Terms

- For smaller domestic jobs, full payment is due upon completion of works.

- For mid-sized projects, a deposit is required before works commence, with the remaining balance due upon completion.

- For larger or multi-phase projects, stage payments will be agreed in advance and outlined in the project quote.

- Invoices are due for payment within 14 days of the invoice date unless otherwise agreed in writing.

- Late payments may incur interest at 8% above the Bank of England base rate in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

4. Deposits

Where a deposit is required, this is non-refundable if the Client cancels the project after works have been scheduled or materials have been ordered, except where Fallow Group Ltd is unable to fulfil the agreed works.

5. Variations & Additional Works

Any changes to the agreed scope of works requested by the Client will be subject to a revised quotation. Additional works will not commence until a variation has been agreed in writing by both parties.

6. Materials

Unless otherwise stated, the Company will supply all materials required for the works. Materials remain the property of Fallow Group Ltd until full payment has been received. The Company reserves the right to recover materials in the event of non-payment.

7. Access & Site Conditions

The Client is responsible for ensuring clear and safe access to the site at the agreed time. Any delays caused by restricted access or undisclosed site conditions may result in additional charges. The Company accepts no responsibility for damage to unmarked underground services, pipes or cables not disclosed prior to works commencing.

8. Waste & Clearance

Unless specifically included in the quotation, removal and disposal of waste materials is not included in the price. Where waste removal is included, all waste will be disposed of legally and in accordance with current environmental regulations.

9. Workmanship Guarantee

Fallow Group Ltd guarantees all workmanship for a period of 12 months from the date of completion. This does not cover damage caused by third parties, extreme weather events, misuse, or failure to maintain works following completion.

10. Liability

The Company holds full public liability insurance. Our liability is limited to the value of the contract works. We accept no liability for indirect or consequential losses arising from any works carried out.

11. Disputes

In the event of a dispute, both parties agree to attempt resolution in good faith before pursuing formal legal action. The laws of England and Wales govern these terms.

12. Privacy

Any personal data collected is handled in accordance with our Privacy Policy and UK GDPR obligations.

Last updated: May 2026